Last updated: January 1, 2026
We collect information you provide during booking: name, email, phone number, and delivery address. We also collect payment information processed securely through Stripe — we never see or store your card details.
Your information is used solely to fulfill your tote rental, send delivery/pickup notifications, and respond to inquiries. We do not sell or share your information with third parties for marketing purposes.
By providing your phone number at booking, you consent to receive transactional SMS notifications about your rental (delivery and pickup updates). You may opt out by replying STOP to any message.
We use minimal cookies for Google Ads conversion tracking to measure the effectiveness of our advertising. No personal information is stored in cookies.
To request deletion of your data or with any privacy questions, contact us at hello@totedrops.com.